Innovation Bank

Partner

Valmet

Project Skills

  • business & concepts
  • coding
  • design & art
  • education
  • engineering
  • environment
  • governance
  • healthcare
  • media & communications
  • social science

Project Blog

The brief

Valmet is the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Valmet's 12,000 professionals around the world work close to the customers and are committed to moving their customers’ performance forward – every day. Valmet’s net sales in 2016 were approximately EUR 2.9 billion and its objective is to become the global champion in serving its customers. The company has over 200 years of industrial history and was reborn through the demerger of the pulp, paper and power businesses from Metso Group in December 2013. Valmet’s net sales in 2016 were approximately EUR 2.9 billion. Valmet’s objective is to become the global champion in serving its customers.

The background

Service industry is growing all over the world and the value of cooperation between the customer and the company in creating new solutions and designing products has grown considerably. Valmet wants to develop their own core competences in customer collaboration through their new Innovation Bank platform. The Innovation Bank allows Valmet to create solutions based on validated customer needs in co-creation with the actual customers.

The problem

Team's objective is to create different scenario concepts for Innovation Bank platform and find answers to the following questions: *What should the Innovation Bank be like? *How does "need based co-creation with customers" work between Valmet and their customers? *What is the value of Innovation Bank and what kind of value does it provide for Valmet and their customers? *How does Innovation Bank function in Valmet's and their customers' everyday life and projects? *Create a basis for further development as Customer Community Remember that the portal is already in development and your contribution will be focused more on how the portal will function between Valmet and their customers.